Account Executive

Publication date
UK Newcastle Benton Lane
Contract Type
North East
Schedule Type
Full Time
United Kingdom

About Us

Communisis is an integrated business services company which drives client value through the provision of increasingly digitally enabled solutions for regulated communication and marketing execution. Communisis has built its organisation to deliver on this, with a unique combination of market and consumer insight, customer communications strategy, technology and transformational expertise.

Your Role

We are looking to recruit a motivated and customer focused Account Executive to join our great team in Newcastle.

As one of our Account Executive you will work as part to a team to provide an efficient and professional service to our clients

This is a great opportunity to join a busy team, make a real contribution to the success of our team and our clients and build a long lasting career within Communisis.

Key Responsibilities

  • Co-ordination of the end to end production process.  This will include quoting, checking artwork, ordering, invoicing and progressing jobs through production and the systems.
  • Provide advice and assistance to customers on products, services, design & production methods
  • Manage & ensure data integrity
  • Maintain Service levels, Quality & ISO standards
  • Timely and accurate invoicing
  • Building and developing client relationship

What You Will Bring

  • You will need to have previous client service experience within a B2B environment.
  • Have strong excel skills is essential
  • Ideally have experience working to customer service levels (SLAs)
  • Strong communication skills is essential
  • Knowledge of a range of print processes would be advantageous.
  • Client relationship skills is essential
  • You will also have excellent attention to detail, a passion for quality, the ability to listen and strong organisational skills
  • We are also looking for someone who a strong team player